IDC Vendor Spotlight

Patch Management: Combating Vulnerabilities

 

For more information on application maintenance services, contact USi »

 

Patch management is a front-burner issue for any IT department. Vulnerabilities in applications can create security weaknesses that lead to corrupted data in mission-critical systems or even system unavailability.  USi's Patch Management service provides the support you need to maintain secure mission-critical systems while controlling your operational costs.

 

Our Process

 

We review each new patch to determine which ones are required per application.  Patches must be strictly controlled and managed to ensure that your systems are disrupted as little as possible. That's why we require that all patches, fixes, or updates be applied and thoroughly tested in the Test Instance before they are applied to the Production Instance.  Through regression testing we are able to determine that the latest patch won't disrupt your mission-critical applications. At each step in the process we work with our clients to ensure that we move forward in a collaborative manner.  Relying on USi's operational support system, USiOasis, the entire process is manged and tracked every step of the way.  

 

USi: Because Experience Counts

 

Handling patches and fixes is second nature to us. We've successfully managed thousands of them for eight different hardware vendors and 20 different software vendors. 

 

Benefits of Outsourcing Your Patch Management:

 

  • Take advantage of immediate patch management expertise 24 x 7 x 365
  • Free your staff to focus on more strategic efforts
  • Reduce your total cost of ownership
  • Eliminate the need for “fire-drill” patching
  • Enjoy the peace of mind of a planned patch process with strict testing and controls