Service-Oriented Architecture: Linking Business Processes for Analysis

Companies that use the latest Enterprise Resource Planning (ERP) software are putting technology to work in the day-to-day functions of the organization. But what about senior management's need to analyze business performance across functions and from one end of a process to the other?

ERPs don't automatically "talk" to one another to give management the overview needed to audit horizontal processes, report on them, and manage to the exception. Service-oriented architecture (SOA) is the answer. It's a flexible IT infrastructure that views your business as a series of linked, repeatable tasks or services and then brokers information between them.

SOA makes it possible to develop modular applications that can be easily integrated and reused. While business leaders appreciate the end result—an information framework that ties ERP systems together—IT leaders appreciate that SOA can:

• Reduce development time and cost - SOA services are easily reused and can be assembled rapidly into new, composite applications
• Lower maintenance costs - Because SOA modules are less complex than other frameworks, they require less support from IT, freeing IT to focus on innovation and new business services
• Deliver higher quality services - Because SOA modules are reusable, they benefit from multiple testing cycles with different service consumers
• Lower integration costs - Standardized services know how to work together, enabling disparate applications to quickly and easily connect
• Reduce risk - SOA provides control over corporate and IT governance policies and reduces the overall compliance risk

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